(08) 6388 4466
hello@swanvalleyhotel.com.au

10250 West Swan Road
Henley Brook, WA 6055

F.A.Q.

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How do I make a booking?

Simple, just tap on the "Book Now" button above.

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Do you take phone bookings?

No, all our bookings are done on our website. But if you have a complicated booking, such as a large group, we’re more than happy to help give you advice before you book online.

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Do you take email bookings?

No, all our bookings are done on our website. But if you have a complicated booking, such as a big group, we’re more than happy to help give you advice before you book online.

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What are your reception hours?

Mon to Fri - 9am to 5pm
Sat - 8am to 5pm
Sun - 8am to 3pm

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What happens if I need to check-in after you close?

Make prior arrangements. See here for more info.

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What happens if I need to check-out before you open?

Easy peasy. Drop your keys in the box and complete the online check-out via the email our system sends you.

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What facilities are in the rooms?

See our booking engine for a full list of room amenities.

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What facilities are on site?

See here for a full list of hotel amenities, and here for a list of things nearby worth knowing about.

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What is the $250 pre-authorisation, why do you take it, and when do I get it back?

See here for more details.

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Having trouble uploading your ID?

  1. Check that the name you are using to find your booking matches that on your booking confirmation.
  2. If still unable, try a different web browser

Swan Valley Hotel is under new management, and we’re working on our new website. Stay tuned for more…